Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, place an order, or use our services, we may collect:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Payment Information
• Book or Manuscript Information
• Any documents, files, or materials you voluntarily submit

Non-Personal Information

We may automatically collect certain information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Analytics Data

How We Use Your Information

Pro Global Publishing may use your information to:

• Provide publishing, ghostwriting, editing, formatting, and design services
• Process orders and payments
• Communicate regarding projects and support requests
• Improve our website and services
• Send service updates and important notifications
• Respond to inquiries and customer service requests
• Prevent fraud and maintain website security
• Comply with legal obligations

Manuscript Confidentiality

We understand the importance of protecting your intellectual property.

All manuscripts, concepts, drafts, outlines, and project materials submitted to Pro Global Publishing are treated as confidential. We do not sell, distribute, publish, or share your content with unauthorized third parties without your consent, except as necessary to provide the requested services.

Copyright Ownership

Unless otherwise specified in a written agreement, all rights, ownership, and copyrights to the final work delivered to the client belong to the client upon completion of the project and full payment of applicable fees.

Pro Global Publishing claims no ownership rights over your completed manuscript, book content, or intellectual property.

Payment Information

Payments made through our website or approved payment channels are processed securely through trusted third-party payment providers.

Pro Global Publishing does not store complete credit card information on its servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Improve website functionality
• Remember user preferences

Users may disable cookies through their browser settings; however, certain website features may not function properly.

Third-Party Services

We may utilize trusted third-party providers for services including:

• Payment Processing
• Website Analytics
• Email Communications
• Marketing Services
• Publishing and Distribution Platforms

These third parties have their own privacy policies governing the handling of information.

Information Sharing

Pro Global Publishing does not sell, rent, or trade personal information to third parties.

We may disclose information only when:

• Required by law
• Necessary to enforce our agreements
• Protect our legal rights
• Prevent fraud or security threats
• Facilitate services requested by the client

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain client information and project-related files only as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes

After the applicable retention period, information may be securely deleted.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent where applicable
• Request a copy of your stored information

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

External Links

Our website may contain links to third-party websites. Pro Global Publishing is not responsible for the privacy practices, content, or security of external websites.

Users access third-party websites at their own risk and should review their respective privacy policies.

Changes to This Privacy Policy

Pro Global Publishing reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page.

We encourage users to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Pro Global Publishing
📍 1320 Willow Pass Rd, Concord, CA 94520
📞 +1 (925) 267-7608
📧 [email protected]